Refund & Return Policy
At Pakistani Ethnic Wear UAE, we strive to ensure your satisfaction with every purchase. However, if you receive a defective item, we are here to assist you with a hassle-free exchange process.
🔁 Returns & Exchanges
- ✅ Defected Items
If you receive a defective or damaged product, we will exchange it with a new item. Please notify us within 7 days of receiving your parcel. - 🚫 Size Exchange Not Allowed
We do not offer exchanges for size-related issues, so we encourage you to carefully review our size chart before placing your order. - ⏳ Return Window
No returns or exchanges will be accepted after 7 days from the date of delivery.
📦 How to Request an Exchange
To request an exchange for a defective item:
- Contact our customer support via WhatsApp or email within 7 days.
- Share your Order Number, a brief description of the issue, and clear pictures of the defect.
- Our team will review your request and guide you through the exchange process.
📝 Important Notes
- Items must be unused, unwashed, and in their original condition with tags attached.
- We reserve the right to refuse returns that do not meet the above conditions.